Salutogent perspektiv i arbetslivet : En intervjustudie gällande faktorerna krav, kontroll, socialt stöd och stress, bland personal i hemtjänsten efter införandet av ett ny arbetsmetod

Detta är en Kandidat-uppsats från Högskolan i Gävle/Avdelningen för arbets- och folkhälsovetenskap

Sammanfattning: The purpose of this study was to investigate the experiences of the factors demand, control, social support and stress among the staff in home care service and establish how these factors have changed after the introduction of the new working method Vanguardin 2014. The method of the study had a qualitative approach and the data collection was done using semistructured interviews. Four interviews were conducted with staff in a home care service group. The study selection was targeted and the participants were recruited by contacting a manager of a municipal home care service group in a town in central of Sweden.The interviews were recorded, transcribed and analyzed with a manifest thematic content analysis, with a phenomenological element. The results showed that the factors demand, controll, social support and stress have improved since the introduction of the new working method. The results showed that the work-related demands have changed from being a negative factor that caused stress, to instead being something positive that develops staff as individuals. Participation and influence increased in the workplace as staff themselfes began to plan their work. This contributed to an increased sense of control. Social support improved in the workplace since they became smaller groups and thus became better acquainted with each other. Stress is no longer due to high workload but occurs rather if problems arise in the work group. The conclusion is that demands, control, support and stress are important factors in working life that either affect health negatively or positively. Vanguard as aworking method has contributed positively in the investigated group and improved the perceived health of the workers.

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