Konsumenters attityder och förtroende för kändisar i marknadsföring

Detta är en Kandidat-uppsats från Södertörns högskola/Institutionen för samhällsvetenskaper; Södertörns högskola/Institutionen för samhällsvetenskaper

Sammanfattning: Celebrity endorsements have become an increasingly common phenomenon in marketing. Simultaneously the world has been digitalized and social media is now a matter of course rather than an exception. The most active people on digital platforms have been shown to be young people. The aim of this study was to investigate how young consumers' attitudes and trust are affected by celebrity endorsement as a result of the increased use of social media. The study was performed with a qualitative method based on a focus group interview and several individual semi-structured interviews. The results showed critical attitudes towards the strategy where celebrities through social media are seen as ordinary people. The interest in celebrities turned out to be saturated. At the same time, some form of connection was shown to celebrities in order to create trust. The analysis showed an ambiguity in some aspects, however, celebrity endorsers were found to have a major impact on brand recognition which benefit companies marketing and simplify consumers' purchase decisions.

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