Barriers and Drivers governing implementation of ReverseLogistics:A Case study of Sandvik Coromant

Sammanfattning: Aim: The aim of this study is to explore the impact of reverse logistics on a firm’s sustainability operations while focusing simultaneously on economic profits, by conducting a case study. This research will provide an overview of influential drivers and barriers that have the capacity to motivate or discourage the firms to implement the reverse logistics practices and investigate the role of economic, legislation and corporate citizenship on RL. Method: Qualitative method has been used to collect the data. Primary data has been obtained from company through semi-structured interviews and secondary data has been attained by analyzing the company records available online and the previous scientific literature related to the topic available online. In qualitative approach, a case study method has been adopted for the in-depth analysis of selected topic in perspective of Sandvik Coromant. Result & Conclusions: It has been proved that ethical part and profit generation are most important factors for companies. Companies can still care about the planet and people while generating profits and economic values for the shareholders. Companies who have adopted proactive strategy, are more efficient and exploring new business opportunities by considering economics, society, and environment. Suggestions for future research: For future research suggestions, multiple drivers and barriers to be investigated with the perspective of multiple organizations. The size of organization should be different in order to understand the impact of drivers. Contribution of the thesis: This study provides a theoretical contribution by identifying the significant barriers and drivers for the Sandvik Coromant in order to adopt reverse logistics. A model has been developed at the end of this report based on the data from interviews and previous research. The main contribution of this study is that the impact of drivers and barriers depends on the size of the company.