Digitaliseringens påverkan på medarbetaresutveckling ur ett chefsperspektiv : Faktorer som möjliggör och förhindrar informellt lärande i en digital arbetsmiljö

Detta är en Kandidat-uppsats från Uppsala universitet/Institutionen för pedagogik, didaktik och utbildningsstudier; Uppsala universitet/Institutionen för pedagogik, didaktik och utbildningsstudier

Sammanfattning: The purpose of this study is to examine managers' perceived influence on informal learningwithin their work team in a digitalized work environment. The study uses a qualitative methodwith the empirical material gathered using interviews. The data was, after the interviews, interpreted using a hermeneutic orientation. The study's informants are department managers in knowledge intensive workplaces from five different organizations. The results have been interpreted with the help of Illeris (2004) model of workplace learning. After analyzing theempirical data, four themes can be identified: resources, communication, culture and relationship oriented leadership. The result indicates that the informants have a good understanding of what it takes, both from the organization and from their perspectives as managers to enable informal learning. Because of the ever-changing digital work-environment,where remote work is frequent, a fully functioning communication for ideal learning is missing according to the informant's liking. Furthermore the digitized work environment is still in itscrate and that new technical solutions to enable informal learning are being developed continuously in all of the informants organizations. It is harder to establish cohesiveness and organizational culture with work being remote, because there is, for example lack, of everyday conversations. Instead, focus lies on purpose driven conversations and meetings and not at all the spontaneous meetings that happen when people are on site physically. The conclusion is thus that the digital tools are very much established. There is constant development to integrate and digitize training to simplify the informal learning, even if remote work occurs. Organizations and work content is in a transformational phase and has been put to the test during the covid-19 pandemic. What we can identify is that remote work is not changing the way we work all that much. Instead, it is dissolving the physical workplace. The result of these changes is the lack of cohesiveness and the everyday conversations which are fundamental and paramount to establish informal learning.

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