FNs barnkonvention - en trojansk häst : En kvalitativ textanalys på hur FNs kriskommunikation speglar deras värderingar.

Detta är en Kandidat-uppsats från Karlstads universitet/Institutionen för geografi, medier och kommunikation (from 2013)

Sammanfattning: The purpose of this paper was to examine, through a crisis communication approach, how the UN intergovernmental organization acts during a crisis and whether their strategies are in symbiosis with their core values and conventions. As the majority of crisis communication research is based on governmental or commercial organizations, there is a lack of knowledge in how intergovernmental organizations behave during a crisis. The authors have chosen to juxtapose the organization's conventions with their crisis communication in order to analyze whether this is a factor that plays a role in the aftermath of the crisis.  In this study, the authors have used the 2014 UN sex scandal in the Central African Republic as the foundation to this thesis where a number of children were sexually abused by UN forces. The conventions that the authors have applied to the study are the UN Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment and the UN Convention on the Rights of the Child. The study shows that the UN chooses to handle the crisis differently depending on who the recipient is. Three distinct communicative crisis strategies emerged from the findings.  UN internal management - Internal communication within the UN's inner circle shows a culture of silence and trying to hide evidence to prevent the crisis from coming out to the public. They are going against their conventions and their own charters on transparency and their convention on the rights of the child. This is demonstrated on several occasions in their internal communications.  Internal UN - internally, the UN admits that the crisis and scandal in the Central African Republic has happened. By sending out newsletters and holding crisis meetings about what has happened, the UN is meeting its own conventions and demonstrating transparency within the organization while trying to prevent the crisis from leaking out to the public. Public - The UN chooses not to face the crisis in public. Instead, they choose to highlight their good work and build on the illusion of truth that exists in the public.  If an organization is harping on the crisis as the UN has done, then according to the prominent Crisis Communication Theories, they should not be able to get away with it without it affecting their reputation. This happens because the UN has a monopoly as a peacekeeping organization. Thanks to this monopoly, they do not have to deal with crises in public as their stakeholders and brand identity are tightly knit. This, together with their active efforts to highlight all the good work they do, ensures that there are no major issues in the organization when scandals occur. 

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