AB Småland : En undersökning om kanaler för återbruk åt AB Småland samt möjligheter med miljömärkningar för kommersiell handel.

Sammanfattning: Sustainable development has for a long time been a much spoken topic worldwide and so in Sweden. Sustainable development is about creating a social economic and cultural development and to ensure human well-being in balance with the earth´s ecological system. Nowadays sustainable consumption is also a much spoken topic. Sustainable consumption is about how humans consume, what humans consume and in what way. This means that we carefully need to choose what products to buy and use them as long as they are still alive. Because of human’s unsustainable way of using the resources from earth, we now need to stop using the linear economy and start using the circular economy. This will lower the environmental effect. This study aimed to investigate how AB Småland, a company in Malmö, can get customers to hand in furniture to the store for reusing. The company wants to expand their business by collecting second-hand furniture from costumers. In turn, they will sell these furniture at the company’s own auctions. The students' work was to help AB Småland to see what is required of them to get this process working, to get a flow with recycled furniture. The study included an investigation of the Miljönär-Vänlig labels’ options to facilitate consumers to make better choices for a more sustainable consumption in the future. To do research on how consumers think and act was relevant to understand why these behaviors occur in order to understand the value of marketing sustainability. The study also included previous research in the area. The study’s two issues: [1] How can AB Småland get customers to hand in furniture to the store for recycling? [2] Can a label like Miljönär-Vänlig help consumers to understand the concept for stores that work with sustainability? To answer the first issue of the study the students gathered data through interviews with companies that work with the durability to take note of how they solved it. To be able to answer the second issue of the study the students carried out a web survey in which the purpose was to gather information about consumers' attitudes to sustainability and their consequences of consuming. In order to underpin both issues, literatures were used and were carefully chosen to answer the purpose of the study. The report presents the results for the study’s two issues that both have all three data collection methods proving them. The result from the study’s’ first issue shows that AB Småland should focus a lot on the preparatory work and strategies that will be required to get their new part of the business to be profitable. They have got help with some parts through the proposal of a business model, SWOT analysis, competitive analysis, how to design the "Re-Mill tab" on the website, which the students produced. The result from the study’s’ second issue shows that Miljönär-Vänlig is a label that is not suitable for AB Småland in the current situation because it is for those operations where the main part of the business is about "fix, borrow and reuse" in order to minimize waste. It can be a good tool for stores, which work with environmental issues, in order to help the consumer make better choices. But AB Småland can create an own label that shows customers how the company works with sustainable products. To get AB Smålands new part of the business profitable, they should consider that it requires thorough preparation. Time is of essence and other resources are needed and the work should not be rushed. Before they start this process, AB Småland should establish and clearly review policies and their business model so everyone in the company can be initiated. The students have come to the conclusion that AB Småland has to work with their marketing in order to reach consumers and help them understand the company’s values and concepts.