Att mäta användbarhet på webbplatser : En fall studie där två metoder för användbarhet jämförs

Sammanfattning: The aim with this thesis is to investigate two different methods used to test usability on web-sites to determine the advantages and disadvantages of two methods and compare the results. The two selected methods are the think aloud method and asynchronous remote method. Re-mote usability testing has existed for more than ten years but the possibilities with this meth-od needs to be explored more. To achieve the purpose of this thesis a case study was conducted on an e-commerce site and for the online remote usability testing software was used. The results of this study show that think aloud usability testing encounter more issues with the website than the remote usability testing.