Mjukvarukvalitet i öppen programvara - en explorativ och kvalitativ studie av uppfattningar om mjukvarukvalitet

Sammanfattning: Open source software has recently been discussed, not least in media as a revolution in IT. A number of advantages have been listed in changing proprietary software into open source software. Examples of such pros are no expenses for license fees and improved efficiency. In spite of this, few users have made this change. One of the reasons is a distrust of the quality in open source software. We have made an investigation how the quality in the open source software is estimated among persons who are responsible, or have a good insight in decisions regarding the choice of software in cooperation’s or organizations. With ISO/IEC 9126’s definition in view, regarding quality of open source software, four semi-structured interviews were undertaken with subjects mentioned above. Between respondents a great variability of opinions were found. It was shown that some of their opinions differ in several aspects from scientific surveys regarding the quality of open source software. This led us to the conclusion that the distrust of the quality is isolated to a couple of specific attributes. Furthermore we concluded that some attributes are perceived as having low quality although scientific surveys points in another direction.