Shaping trust between users and autonomous cars in situations involving emergency vehicles: A human-centered design approach

Detta är en Kandidat-uppsats från Göteborgs universitet/Institutionen för data- och informationsteknik

Sammanfattning: Technological advances have accelerated the development of autonomous vehiclesand fully autonomous cars are now on the horizon. As automation gradually replacesthe driver, their role in the car becomes ambiguous. In order to reap the benefits ofsuch a system, the place of man must be understood and taken into account. Thisessay used Human-centered design as a framework to identify design factors in auser interface that can build trust in autonomous cars. The study was limited tosituations involving emergency vehicles approaching from behind. Research throughdesign was used as a tool to find design factors which are presented along with aprototype as a "proof of concept" in the results. Findings were compared withexisting studies on trust and human factors to account for a deeper connectionand its effect on humans. The study identified several design factors including howdifferent colors can affect people’s perception of the severity of situations. Thestudy also showed that the effect of the system’s transparency on trust correlatedto individuals underlying incentives to use automation.

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