Ambulanssjuksköterskans upplevelser av SOS Alarms prioriteringar

Sammanfattning: Introduction: It is of great importance that there is a functioning priority system at SOS Alarm that complies with the ambulance care for equivalent priorities, which may have a significant role for the severely ill patient. Purpose: The purpose of the study was to describe the ambulance nurse's experiences of SOS Alarm's priorities and use of ambulance resources. Method: An empirical interview study with qualitative design and an inductive approach. 12 ambulance nurses were interviewed in two regions in Sweden. The material was analyzed using Graneheim and Lundman's method. Results: The result is presented in two themes with eight categories. The two themes presented are: factors experienced affecting the priorities of SOS Alarm and experiences of available ambulance resources. Conclusion: An equivalent priority system is desirable by the ambulance nurses when the ambulance care and SOS Alarm work together on a daily basis. It is important that the systems that the organizations work under operate optimally to facilitate the respective device. It has been found that there is insufficient knowledge of each other's working methods. Ambulance nurses feel that cooperation must be developed by matching the priority systems to each other, which can contribute to increased patient safety. Ambulance nurses find that SOS Alarm often over prioritize and sends ambulances to patients without care needs. The goal of both organizations is ultimately to provide the patient with a safe and secure care.