Företags användning av tävlingar på sociala medier : Hur har sociala medier förändrat livsmedelsföretags tävlingar?

Sammanfattning: This study has examined how social media has changed food companies way of holding contests. The study examines how food companies use contests with the help of social media and how they used to do the contests before the use of social media. We have also researched the users behaviours and opinions of companies contests on and outside of social media. In this study we have interviewed four people responsible for contests on the social media department on their respective food company. We also performed a survey that was published on Facebook and followed it up with interviews from two of the participants. This study has showed that contests on social media, as a technical aspect, have given new possibilities for the design of the contests. But there are still some unexplored areas around contests on Facebook and the companies do not know exactly what the users are demanding. Many users believe that contests on social media are free marketing for the companies due to the absence of letting the users be anonymous. Social media have changed food companies contests in a way that have made them more interactive and easier for users to find. Contests on social media have also moved the focus from the contest prize to its design and it is no longer most important to win but to have fun while competing.