HBT-certifiering av Sollentuna bibliotek

Sammanfattning: The public libraries in Sweden has an obligation to serve all of its citizens, but despite of this they often fail to include their LGBTQ-patrons. Since the year of 2008 RFSL (the Swedish Federation for Lesbian, Gay, Bisexual and Transgender Rights) have arranged a specially designed certification-process based on normcritical criterias that a chosen institution should fulfill to make their work more inclusive for LGBTQ-people. Sollentuna is the first municipal in Sweden to certificate all of their libraries. This study aims to examine what the certification have meant for the public library in Sollentuna and how a normcritical view can contribute to include LGBTQ-patrons at the library. As a method we used a qualitative interview-study to get a full picture of the certification-process and its influence on the public library of Sollentuna. Our main source of information has been through interviews with four individuals who have been involved in or has experience of the certification-process. As a theoretical framework we used queer-theory to understand how a normcritical perspective can influence the daily work in the library. The results showed that the certification has made the library staff aware of the social norms they have been replicate. We have come to the conclusion that the certification is a good entrance for public libraries to start implementing a normcritical view in their daily work for inclusion of a wide range of minority groups.