Success or failure? ..depending on computer-based technologies and employees sense of responsibility..

Sammanfattning: This Master Thesis describes the problems with distributed co-operation and information flow with and without support of computer-based technologies. If computer-based technologies will be a success or a failure is not only de-pendent on the technologies, it is also dependent on the employees who are responsible for entering the information. If only one employee does not per-form his or hers obligation the idea with distributed computer-based tech-nologies will fail, but if they really use them and makes them reliable they will be effective tools for distribute co-operation and information. A question raised about computer support is: Different computer sys-tems can support distribution of information to employees working outside as well as inside the company, but how do we get them to be effective tools, and get the employees to take their responsibility for entering the informa-tion into the systems? The answer is that different computer systems do support employees working inside as well as outside the company and they will be effective tools if they contain the information the employees really needs and on their terms, since they are the once who will use them. The employees need to be a part of the decision of what kinds of information they will have in the systems and delegate who will be responsible for enter-ing the information into them. Different employees can view different in-formation. If the employees get some benefit from the systems and under-stand and feel that it is their responsibility and also sees that it affects their work in a positive way, then they will do the job. It is a question of democ-racy.