Bakkassen - En praktisk studie kring utformandet av en användbar och förtroendeingivande webbapplikation

Sammanfattning: The report deals with the experiences and results that arose during the development of the webapplication Bakkassen, a web shop where visitors can order pre-portioned ingredients to bread andpastries. The main objective of the report is to answer a question about how to design a usable andtrustworthy web application. A market plan and a survey was made to determine the target audienceand what features that should be implemented on the web application. The agile work methodologyScrum was used during the development and the work resulted in an easy understandable interfacewith colors chosen with care. The study shows an example of how a usable and trustworthy webapplication can be developed, but because of the limited scope of the study it is hard to draw anygeneral conclusions.