Att förebygga agentproblem - En fallstudie i rekryteringsprocessers effekt på agentproblem

Sammanfattning: Purpose: The purpose of this study is to investigate how recruitment processes can help prevent the emergence of agency problems. Method: Following a qualitative research design, a single case study was conducted using interviews, observations and documentation. Eight interviews and two observations were conducted. Data was analysed through a combination of pattern-matching and grounded theory. Theoretical perspectives: Agency theory describes with the problems that can arise from a principal-agent-relationship and how these problems can be dealt with through contracts (Eisenhardt, 1989a). Current agency theory is only focused on these potential issues after employment has occurred. This study aims to contribute to current theory by also treating recruitment as an element to consider in order to avoid agency problems. Empirical foundation: Agency problems may occur in most organisations, and Åhléns has been chosen as a case since it is a well-established firm that recently switched from a policybased management perspective to a value-based management perspective. Through semistructured interviews and observations of managers and employees in the firm the case has been generated and analysed. Conclusions: Firms that have a thorough value-based recruitment process can expect to attract competent employees with minimised opportunistic behaviour. By ensuring that values are aligned between employees and the firm before employment occurs, the problems which current agency theory suggests can be prevented.