Glappet mellan Nordea och den mediala bilden : En framinganalys av svensk media och Nordeas externa kommunikation efter offentliggörandet av bankflytten till Finland
Sammanfattning: In September 2017, one of Sweden's largest banks Nordea, announced their plan to move their legal head office from Sweden to Finland. The move was a direct consequence of two governmental reasons. Firstly, the plan to raise the bank taxes. Secondly, the fact that Finland is a member of The European Banking Union. A union Sweden has chosen to not take part of. The decision to move has been highly criticized in Swedish media. It has been portrayed as a simple tax avoidance and greediness decision. Nordea have defended themself from the critique with the motivation that they will still be paying Swedish tax, as they did before, and the move is actually beneficial to the stakeholders, customers as well as Nordea as a bank and business. Media has a great impact in portraying a situation, the aim of this thesis is to analyze how Swedish media framed the information about Nordea’s move during one months time as opposed to how Nordea have communicated the situation externally via press releases and Facebook posts. We have used the method of frame analysis while examining articles published by Dagens Nyheter, Svenska Dagbladet and Aftonbladet as well as Nordeas own press releases and Facebook posts. The scientific bases have been Framing Theory and Situational Crisis Communication Theory. The main findings from this study was that Swedish media has portrayed the situation differently to Nordea’s own external communication.
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