Organizational learning through knowledge sharing: : A study regarding influential factors of knowledge sharing between developers of an IT-consultant organization.

Detta är en Master-uppsats från KTH/Skolan för industriell teknik och management (ITM)

Sammanfattning: This study aims to understand the knowledge sharing process between developers within an IT-consultant organization. As with today’s fast-paced and knowledge-driven society, there’s been a growing interest within organizations to manage their collective knowledge. Thus, this study doesn’t merely focus on what’s currently going on in a specific setting, but also what can be done to further influence the process of knowledge sharing. Previous research within the field of knowledge sharing has been studied, mainly based upon the theoretical framework developed by Minu Ipe (2003). This study has been further divided into several influential factors regarding the process of knowledge sharing. We, therefore, strive to understand where the act of sharing knowledge occurs, how the employees learn from one another and what motivates them to participate in the process. This was done through qualitative methods, where several employees and a few representatives of the management of a certain organization were interviewed. The results gathered were further analyzed and conclusions were made regarding future improvements to the knowledge sharing process. Social and communicational aspects were determined to be core influential factors of knowledge sharing.

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