Vad händer om det händer? : Projektledares och säkerhetsansvarigas syn på evenemangssäkerhet avseende publikens beteende

Detta är en Magister-uppsats från Karlstads universitet/Handelshögskolan (from 2013)

Sammanfattning: The aim with this study was to investigate project managers` and security officers` perceptions of event safety in large event projects regarding audience behavior. Data was collected by semi-structured interviews with ten project managers and security officers of event projects in Sweden. Using inductive thematic analysis, three themes were defined: Preventive work, designing an experience, and different perceptions of event safety. For preventive work, three sub-themes were defined: Cooperation with other actors, artist and audience profile, and prerequisites for the right action. The results show that prevention planning is the greatest and most important part of an event. Cooperation with other actors is of great importance during the risk analysis, but also when identifying the needs of different target groups. The artist and audience profile contributes to the definition of security risks and what measures to consider. The flows of crowds can be controlled by using well-established analysis models, but prerequisites to respond to unexpected incidents are crucial. By designing the visitor's experience into something safe and positive, the risk of inappropriate behavior is reduced. Positive treatment of visitors is essential for well-functioning events. Moreover, the study points out differences in managers' motivation and level of knowledge regarding event safety. 

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