Rumsreservationssystem : En komplett designprocess

Detta är en Kandidat-uppsats från Mittuniversitetet/Institutionen för informationssystem och –teknologi

Sammanfattning: The goal of the project has been to investigate how room reservation systems should be designed so that booked rooms are utilized and so that ambiguities about booked rooms do not arise. User interfaces have been created through a prototype and algorithms have been designed and implemented. The Design Science method was utilized for activities related to prototypes and algorithms. Evaluation of the prototype involved conducting usability tests which have shown that the user interface is easy to use. Unit tests and integration tests have been applied to ensure that the implemented algorithms work properly. A survey was conducted to examine how an existing system and the proposed features are perceived. The results of the survey indicate that the identified problems are experienced by the respondents and that the proposed features are appreciated. More respondents would however have been desirable. Moreover, the results of the usability tests may differ if they are performed on a complete system. These tests should include people of different technical competence. Analysis of the algorithms mentions assumptions made during design, considerations for implementation and possible corrections. Analysis of the unit tests and integration tests mentions that they are limited in some aspects. Design Science has been useful for the project but has not always been perfect. Future work involves examining how authentication for the systems should be designed, developing a complete system that implements the proposed solutions, correcting the algorithms and gathering more data on how the proposed solutions and existing systems are perceived.

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