Uppbyggnad av kvalitetsledningssystem enligt ISO 9001 : En analysstudie för förberedelse inför certifiering av ISO 9001:2015

Sammanfattning: This report presents the performance and results of an analysis study conducted at a small company in the foundry business. The purpose of the study has been to prepare the company for a certification of the quality standard ISO 9001: 2015. The reason for the study is to create a foundation for a future quality management certification for a small company that wants to develop its business and expand its customer base. The study begins with a description of the problem, which involves an examination of the gap that exists between the company's current quality management system and the requirements of ISO 9001. The collection of all essential information in the form of relevant theories and data has taken place through theory research and informative meetings with the company's management. The workflow is described to clarify what the process looked like. A description of the current situation is given to gain understanding of the starting point and to have as a basis for analysis of deficient functions and processes within the business. In the analysis a comparison is made of the current situation with the requirements set in the ISO 9001 standard, and then proposals for measures to cover the analyzed gaps are presented. The results of the study give the company a thorough description of what measures are required to be able to accomplish an approved certification. The study provides suggestions for concrete measures such as which platform can be used to create a quality management system, which managing documents should be included, suggestions for quality goals and how these should be measured regularly. Descriptions of important core processes in the form of routines with associated templates have been produced to create continuity. With the help of these measures, a suggestion of a functioning management system was presented that is suitable for the smaller business.