En mellanchefs roll i ett förändringsarbete : En fallstudie om hur ett förändringsarbete påverkar en mellanchef

Sammanfattning: Change is a timeless phenomenon that takes place in organizations daily. Research shows that middle managers are often perceived as opponents of organizational change. On the other hand, research also shows that their role is very important for implementing change. This qualitative study examines the potential challenges that may arise during the implementation of change. The study also aims to highlight the individual’s experience of the middle manager’s role during a change created by the upper line. Our choice of research methodology includes semi-structured interviews. The study consists of interviews of five middle managers in the Primary care of Region Gotland. The theoretical framework has been used as a guideline in the process of creating interview questions. The theory of the research study is constructed using theories about change management, change resistance, job satisfaction and the role of the middle manager. Our empirical data has been analyzed with selected theories. Our research indicates that the middle managers often end up in a conflict of roles. The most noticeable challenge for middle managers is the need to prioritize their roles. This often occurs due to a lack of resources.