Användbarhet för barn : En kvalitativ studie av SVT Play med fokus på användbarhet för barn i åldern 10-12 år

Sammanfattning: This thesis investigates in which way principles and theories of usability is revelant when evaluating interactive systems for children aged 10-12. It also investigates whether there are specific factors that you should keep in mind while developing interactive products for the targeted group.The results of the qualitative study shows that priciples and theories of usability is relevant when evaluating interactive systems for the targeted group. However there is one concept that is more significant than the others. Our study shows that our targeted group is sensitive to time-consuming activities such as loading times etc. which has to do with the efficiency of the system. In the analysis of our empirical data we distinguished four factors of importance when developing interactive products. The system should help the user in terms of navigation and information retrieval. The system should consider the users exploratory behaviour by avoiding too many focal points in informative systems. The system should, in a distictive manner, visualize loading times etc. as the targeted group may accuse the system for being disfuntional. The system should only let the user make sensible decisions. Otherwise annoyance and confusion may occur.