"Det kan ju bli precis hur som helst" : - en studie om kuratorers upplevelser av tolkmedierade samtal
The aim of this study is to examine how counselors within youth and sexual health clinics in Stockholm experience conversations about sensitive issues through interpreters. The study is based on eight qualitative interviews, five with counselors and three with interpreters. The theoretical framework is based on selected concepts from the theory of symbolic interactionism which are the following: definition of the situation, social interaction, symbols, activity and the present. In addition to these concepts we have used to selected models from a communication theory: the barrier model and filter- and noise model.
The results of the study show that counselors, in order to have conversations about sensitive issues, needs to be responsive, open. This is a balance between showing the youth that sensitive issues can be spoken of and respecting the youths’ limits. The results also show that the interaction between counselors and interpreters is complex, due to many factors and that most of the counselors experience it as a troublesome but necessary part of their work. The study also reveals a problematic situation caused by lack of knowledge about interpreters’ education, division of responsibilities and the lack of interpreters’, especially with the right education for this context.
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