"Många ser det omöjliga istället för det som är möjligt." : En kvalitativ intervjustudie om framgångsfaktorer för ett vård- och omsorgsboende

Detta är en Kandidat-uppsats från Högskolan Dalarna/Socialt arbete; Högskolan Dalarna/Socialt arbete

Sammanfattning: Our understanding of what factors contribute to the success of human service organisations is limited. Social workers often occupy leadership roles in such organisations, and so research is needed on how leadership influences success. This study explored how staff at a care home for older people perceive factors important for creating success, and the function of leadership. A case study design was adopted employing a qualitative approach, with data collected using semi-structured interviews. A care home identified as something out of the ordinary was chosen as the field site and three care staff and the care home manager selected as participants. A qualitative analysis indicated that a work environment characterized by solidarity generated resilience and satisfaction among staff. A focus on the residents, an innovative work approach and a visible, honest and accommodating manager were factors perceived as vital for creating success.

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