The influence of organizational culture on problem creation process: exploring the relationship using CAS perspective

Sammanfattning: Research question: How does organizational culture, using complex adaptive systems perspective, influence problem creation process in the front end of innovation? Theoretical perspectives: Front end of innovation literature is the core subject of this thesis,focusing on problem creation process. Academic literature on organizational culture and complex adaptive systems is presented to show the relationships between theoretical concepts and highlight gaps and contribution to existing literature Conclusions: The findings supported that organizational culture shapes problem Creation process and the level of the innovativeness of its outcome by influencing how individuals interact within an organization, how diverse the interactions and related information sharing is and how productive and effective such interactions are, as well as, by shaping the individual beliefs and norms related to which actions are being collectively encouraged when engaging in problem finding, framing and formulation activities within an organization. In particular, it was identified that characteristics such open and informal, collective, product-oriented and problem-solving culture were influencing and shaping how problem creation process was conducted and thus what was the resulting level of problem newness as its outcome