How to Deal With Speed Degradation in Computers of Today and What Causes It

Sammanfattning: Newly installed computer systems are always running fast, but as time increases, more and more computer system speed will gradually become slower. This is a big headache for most of the computer users. Therefore it is important to find out what causes the computer system speed degradation. In this study, we developed a cleaning product called “FlexClean” as a basic case study. We also reviewed related literatures, and used appropriate research methods to conduct qualitative interviews with 37 Windows OS users. The users consist of three different groups, which were students, company personnel, and home users. The interviewees were asked some questions around issues that cause computer system speed degradation. After that we summarized the data from the case study and the interviews. The research results have been divided into six key issues, which acted as a basis for discussions about computer system speed degradation. Then we gave out the final sum-up of this study.