Hot mot socialtjänsen : - en kvalitativ studie med fokus på förebyggande och uppföljande arbete kring hot kopplat till arbetsplatsen

Sammanfattning: The aim of this study is to investigate how social services handles and experiences threats in the workplace with focus on prevention and how follow up work is conducted. Data collection involved six qualitative interviews with four social workers and two unit managers. The results indicate that social workers normalizes threats at the workplace and that the leadership is crucial for both prevention and follow up. Routines at work are important but social workers are rarely informed or updated about these routines. Social workers experience that follow up is not a priority by their unit managers and after a threat social workers have a lack of time to take care of themselves. Unit managers experience the importance of routines for prevention of threats in the workplace. As unit managers they have the biggest responsibility when threats occur in the workplace and follow up should include an individual plan for every social worker. Both social workers and unit managers agrees that the experience is enough when determining if a threat is real or not.