Empowering people through a new way of interacting with medical data

Sammanfattning: This project explored using human-centered design methods how can we change the way healthcare delivers information to people about their health so that they feel empowered and educated about their health. It also investigates how to create a space that allows for reflection about own health without falling into worry and unnecessary stress. Primar focus on the project was to investigate the end-user side and explore what value drawn from the medical records can be provided for people using healthcare. For this reason, empowerment in the healthcare context became the aim and important aspect of this project. Based on the research a set of empowerment guidelines was created that helped navigating design processes and decisions. The result is a design proposal - Health sphere - platform in a form of an app provided by the healthcare system, that gives an overview of current health status and communicates healthcare records in a way that empowers people by using progressive disclosure that gives the user the choice on how much they would like to learn. It also helps to organize and keep all medical records in one place and helps to understand their content with visuals and smart definitions of medical language.