Digitala bibliotek i praktiken : En intervjustudie på BiblioTech
Sammanfattning: This study examines the digital library BiblioTech, that is located in San Antonio, Texas and opened for the public 2013. The aim of this study was to examine what the main aspects of operating a digital library are with a focal point on the practice of digital libraries. The research questions studied were; how does a digital library operate in general, how does the staff work in the digital library and is the physical place important in a digital library. To examine these questions, twelve semi-structured interviews were conducted with BiblioTech’s fulltime employees. The interviews were conducted between 13th of March and 23rd of March (2017). The interviews were then partially transcribed and thereafter analyzed with Lankes’ theory and Wildemuth’s qualitative content analysis. Results show that the digital library operates pretty much like the traditional library. They offer the same kind of services, but the main difference is that the books are (only) available in digital form. Since the lack of a collection to maintain, much of the time spent for the staff that works in the library is on interaction with the patrons, while for the technical responsible staff much time is spent of maintaining the technical equipment. Analysis show that the physical place is important for BiblioTech and the community they serve. It is all about providing technical services for the inhabitants that can’t afford it and therefore the library space is central, so the patrons have somewhere to turn to. Also, the physical place is important so the inhabitants can learn together with the staff and get used to technology. In today’s society, an important part of developing literacy is to work with technology so therefore that is one of BiblioTech’s focal points.
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