Ledarskap på distans inom personlig assistans : Att leda en verksamhet på distans

Sammanfattning: This work aims to show how unitmanagers , within personal assistance , experience leadership at a distance. We found this interesting as leaders in personal assistance do not have a natural and close collaboration with their staff in place. This study is based on theories of empowerment, motivation and communication, together with our empirical material that we have gathered through interviews with the head of units of personal assistance. The work we have done shows that leaders remotely put a lot of emphasis on being able to communicate effectively with their employees. By effectively communicate with employees managers can delegate responsibility and get quick feedback from their staff. Our studies have shown that managers think it is important that employees are aware of how the business works and how to give employees the tools to develop themselves and the business. Due to lack of meetings between leaders and staff our conclusion is that managers are working to motivate their staff, in order to make them feel seen. That leads to reducing the stress out of staff.