Designing a user friendly search interface for analog workers : A pilot study inside a costume and prop warehouse

Sammanfattning: The Swedish Television ́s department for costumes and props is digitizing the work processes concerning the documentation, rental and storage of over two million objects. This thesis is a pilot study with the objective of investigating which design elements are crucial to ensure a smooth transition from the analog domain to the digital, in a specialized field. By utilizing core usability techniques, such as observations, workshops, paper prototypes and workload estimates, the key habits and work methods of the employees became apparent. This information was used to produce a high fidelity prototype of a search user interface, which was tested by 7 employees, followed by the NASA Task Load Index questionnaire. Results showed a statistically significant decrease in mean subjective workload and an increase in satisfaction while using the prototype.