Från noll till hundra på åtta sekunder : En experimentell studie av laddningsindikatorers påverkan på användarupplevelsen
The purpose of this study was to investigate whether progress indicators' various degrees of feedback have any impact on the users' subjective experienced time and satisfaction during loading sequences in smartphones. By executing a user test 30 participants used and evaluated three mobile applications, containing unique stimuli in the form of progress indicators. Throughout this we have been informed of the participants self-reflection experience through subsequent interviews. The result of this shows a clear correlation between progress indicators' degree of feedback and their impact on the subjective experienced time, and the degree of satisfaction.
We made interesting findings in terms of the fastest perceived loading sequence was not alwaysthe most satisfying, but we can only discuss the reason behind this since further researchis required. Finally, we conclude that the development of applications should make useof progress indicators with a high degree of feedback since they positively promotes the subjective experienced time and satisfaction. Because of studies with this focus in UXare infrequent, we assume that this study can form the basis for further and deeper research in the subject.
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