Augmented Reality som navigationshjälpmedel : Designprinciper utifrån ett användarperspektiv

Sammanfattning: The purpose of this study was to gain insights of which design guidelines are vital for developing anavigation solution with Augmented Reality from a usability perspective. We wanted to raise awarenessof how the technology could be used to enable both indoor and outdoor navigation.Design Science Research (DSR) was applied as the research methodology, and created prerequisites toidentify problems connected to Luleå University of Technology’s existing map. The study applied the 7steps of the design thinking process, which made it possible to identify the problems. Through surveysand qualitative interviews in combination with observations, it was possible to create an overall picture ofthe problems to understand the users needs. Based on the feedback from the user tests, the prototype couldbe developed and improved.In the second step, 4 themes were set up based on the empirical data collected, which were Navigation,Augmented Reality, General design and Feedback. These themes followed as a common threadthroughout the study and were used to structure the design guidelines and to develop the prototype. Ourstudy shows the importance of throughout the process carry out a consistent design when designing digitalservices. Through this the user can see connections and understand how the application is structured. Toestablish user participation is important at an early stage of the design process, because it contributes togaining insights into deficiency and positive aspects of the prototype, which in turn contributes to meetingthe user needs. One difficulty identified in the empirical data was problems in distinguishing differentfloors in already existing navigation solutions. In order to solve this problem we found it important tocomplement the 2D view in the solution. In the study, this was supplemented by a parallel AR view and atext showing the number of the floor in the 2D view.Keywords: