Effektiv metod för tydliga, skrivna instruktioner för produkttillverkning

Sammanfattning: St. Jude Medical Inc is one of the worlds leading companies in the medical technology area with cardiovascular devices as its specialty. Manufacturing implantable medical devices such as Pace Maker Electrodes requires complex design, safe processes and well trained operators. User friendly manufacturing operations are a necessity. Lately there’s been an increase of the manufacturing volume which also increased the number of operators. More operators need to be trained and cross-trained. User friendly manufacturing operations will lead to a more effective training process. The goal of this thesis is to improve manufacturing quality while maintaining or increasing productivity. MOs should be written with a simple and straight language. MOs should include photo images to strengthen the structures in MO and make it easier for operators to organize. The conclusion of this thesis is divided in two parts. The first part is to implement a new way for process engineers to create manufacturing operations. This was done in form of a checklist and an introduction manual called “Photoshop Handbook”. The second part is a tested and verified prototype of what user friendly instructions could look like.