Searching for answers in a hybrid setting

Sammanfattning: This thesis investigates Performance Measurement Systems (PMS) in hybrid organizations, focusing on their alignment with strategic objectives. It underscores the complexity of PMS design and implementation in these multifaceted entities, reflecting on the greater efficacy achieved when diverse components are synergistically combined. The study utilizes Simons' Levers of Control (LOC) and Otley Performance Management framework. To examine how PMS integrates with organizational strategy, particularly in hybrid settings. A qualitative single-case study of the Swedish Ice Hockey Federation (SIF), a notable hybrid organization, forms the empirical basis of this research. The findings contribute to the existing literature on PMS in hybrid organizations, suggesting the effectiveness of LOC in guiding the design of PMS to align with strategic goals. This study adds to the literature of MCS tied to PMS design within a hybrid organization. As literature has highlighted the need for more PMS studies within hybrid organizations (Berry et al., 2009; Grossi et al., 2019; Van 2017; Van Helden & Reichard, 2016).