Sökning: "customer service management system"

Visar resultat 1 - 5 av 206 uppsatser innehållade orden customer service management system.

  1. 1. Evaluating the potential of circular food waste management : A focus on insect feed utilization

    Master-uppsats, KTH/Hållbar utveckling, miljövetenskap och teknik

    Författare :Jenny Eliasson; [2023]
    Nyckelord :Circular economy; Circular Business Models; BSF; Mealworm; Barriers; Drivers; Cirkulär ekonomi; Circkulära affärsmodeller; Soldatfluga; Mjölmask; Barriärer; Drivkrafter;

    Sammanfattning : Approximately a third of all food produced globally is thrown away, causing both unnecessary environmental impact and unnecessary costs for producers and consumers. Food waste occurs in all steps in the supply chain, from primary production to retail stores, restaurants, and households. LÄS MER

  3. 2. “WHO AM I? SAID THE ROBOT. WHO AM I?!? SAID THE HUMAN” : A Study To Explore The Effects Of Algorithmic Management Tools On The Work-Related Identities of Individuals In Standard Work Settings

    Kandidat-uppsats, Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

    Författare :Aya Alkhuder; Thomas Butters; Annika Nilsson; [2023]
    Nyckelord :;

    Sammanfattning : This research paper investigates the impact of algorithmic management (ARM) on work practices within organizations that employ standard work arrangements. Specifically, the study aims to explore how the introduction of ARM systems influences individuals' perceptions, interpretations, and work-related identities, as well as the resulting changes in their work practices. LÄS MER

  4. 3. Test Strategy for New Product Development : Specific actions to enhance overall test strategy at ABB Robotics

    Master-uppsats, KTH/Produktionsutveckling

    Författare :Ashraf Valizada; Davide Lorenzo Astolfi; [2023]
    Nyckelord :Test strategy; new product development test processes; test organization; advanced testing tools; robotics;

    Sammanfattning : Testing is a crucial process for organizations to identify any defects, ensure high-quality standards, enhance customer experience, mitigate risks, and comply with regulations. With proactive identification and resolution of problems, efficient testing saves time, money, and effort, ultimately contributing to the organization's overall success. LÄS MER

  5. 4. Enhancing Stock Management Efficiency at Excillum AB

    Master-uppsats, KTH/Produktionsutveckling

    Författare :Clive Carvalho; [2023]
    Nyckelord :Safety Stock; Inventory Management; Stock Management; EOQ; Order Quantity; Reorder Point; Inventory Optimisation; Inventory control; MTO; Customer order time; Lead time; Demand; Säkerhetslager; Lagerhantering; Lagerhantering; EOQ; Orderkvantitet; Återbeställningspunkt; Lageroptimering; Lagerkontroll; MTO; Kundordertid; Ledtid; Efterfrågan;

    Sammanfattning : This thesis work aims to improve the stock management system of Excillum AB, a Stockholm-based company that specializes in high-performance X-ray sources. The current stock management system has limitations, resulting in gaps when managing the inventory. LÄS MER

  7. 5. Problemlösning genom AI : En kvalitativ studie om hur chatbotar kan förbättra dokumentation och informationssökning

    Kandidat-uppsats, Högskolan i Halmstad/Akademin för informationsteknologi

    Författare :Jens Thorsen; Youssef Al-Saleh; [2023]
    Nyckelord :knowledge management; knowledge sharing; knowledge transfer; informaton retrieval; Information system; virtual assistant; chatbot och knowledge management system;

    Sammanfattning : Kunskapshantering är ett forskningsområde som handlar om att samla in, dela, förvalta samt applicera kunskap. Chatbotars användningsområde har idag främst varit för att öka den operativa effektiviteten, personifiera organisationers kundtjänst och genomföra datadrivna beslut. LÄS MER