The logistical secret : Supply Chain Management in the Dominican Republic

Sammanfattning: Globalisation has made logistics more important than ever in developing countries. If one business function raises their costs on a service, the end customer will usually pay the price in the store. When the end customers cannot afford the end price on a product, they will turn to other alternatives. This thesis examines how process management would affect the local population within the Dominican Republic. By beginning to question why some functions exist the effect will be economically visible in a DuPont according to the theories. Supply chain management seeks to manage the whole processes from A to Z in the most efficient way possible. The study was conducted during 8 weeks in the Dominican Republic. Eleven managers were interviewed to see how important SCM is for DR. The conclusions of the study is that Supply Chain Management is very important for DR. Well managed supply chains allow higher quality goods such as medicine and food to be accessed at a lower price by the local population. By targeting the economical position of working capital in a process an organisation can reach an increased ROI without the use economical means (increase the income/delivery service or reduce the costs).