"Almas alla vägar" : En UTAUT-analys av Bibliotekssystemet på Umeå Universitetsbibliotek

Sammanfattning: Library management systems (LMS) are a big part of the workday for most librarians. Everything from acquisitions, managing e-resources and circulation work is done through these kinds of systems. Umeå university library implemented a new LMS called Alma back in 2018. They moved from a local system to a more complex and advanced cloud-based system. This study has examined how the system has been received through the lens of the Unified theory of acceptance and use of technology (UTAUT). A survey containing 23 Likert items were answered by librarians at Umeå university’s libraries. The items were grouped under four overhead categories collected from UTAUT: performance expectancy, effort expectancy, social influence and facilitating conditions. Afterwards an analysis was made that examined whether age, gender, experience with the system and most used task in Alma had any influence over certain categories. The study shows that age and gender did not influence performance expectancy, but the most common task did with circulation work as an outlier with more negative scoring. Gender did not influence effort expectancy either, but age did where younger people tended to score lower and the age group 42–49 handing out higher scores. The most used task also influenced this factor but experience with the system did not influence the factor in a major way. Facilitating conditions was influenced by age where the age group in the middle once again scored much higher than the youngest group. Experience with Alma also influenced this factor in the sense that less experienced workers scored lower. Most used task in Alma followed the same pattern as the other factors with circulation tasks scoring lower and administration tasks scoring higher. Social influence did not pass the Cronbach’s alpha that was set at 0.7 and showed overall internal low correlation, therefore it was not included in the analysis.