Sökning: "CRM in"

Visar resultat 1 - 5 av 404 uppsatser innehållade orden CRM in.

  1. 1. Operationssjuksköterskans erfarenheter av teamarbete i operationssalen

    Magister-uppsats,

    Författare :Tommy Davidsson; Frida Sandelin; [2023-06-26]
    Nyckelord :Erfarenheter; operationssal; operationssjuksköterska; teamarbete;

    Sammanfattning : Bakgrund: För varje år som går söker fler vård som kräver kirurgisk åtgärd. Att arbeta på en operationsavdelning innebär att arbeta i en högteknologisk miljö med många utmaningar och svårigheter. Ett operationsteam består av flera professioner som alla är beroende av varandra och alla behövs för att kunna genomföra en operation. LÄS MER

  2. 2. SIMULATION TRAINING: FROM THE STUDENTS' POINT OF VIEW

    Kandidat-uppsats,

    Författare :Hygrell Sandra; Alexandra Jernstedt; [2023-03-16]
    Nyckelord :;

    Sammanfattning : Background: Simulation training is a well-grounded concept that is used to increase and maintain safety in various industries such as aviation, military, and health care. Simulation training is today an integrated part of the Bachelor programme in nursing. LÄS MER

  3. 3. "How can tech startups enhance their customer retention and acquisition

    Magister-uppsats, Högskolan i Gävle/Avdelningen för ekonomi

    Författare :Danut Avram; Oluwadamilola Olaitan; [2023]
    Nyckelord :Customer retention; Customer acquisition; Social media marketing; User engagement; Brand awareness; Tech startups; Customer relationship management CRM ; Trust; Targeted advertisement.;

    Sammanfattning : This  research  emphasizes  the role  of  social  media  in  customer  acquisition  retention.Furthermore, it investigates insights that have the potential to benefit tech startups inshaping  their  strategies  and  effectively  allocating  resources  to  achieve  consistentcommunication with their customer base. LÄS MER

  4. 4. eCRM PERSONALIZATION STRATEGIES : Influence of content personalization on consumer engagement performance of email marketing campaigns

    Master-uppsats, Jönköping University/Internationella Handelshögskolan

    Författare :Daniela Rodriguez; [2023]
    Nyckelord :CRM; email marketing; content personalization;

    Sammanfattning : Background: As personalization has become a common CRM strategy for companies to create valuable relationships with customers, users are receiving an increased amount of personalized communication, further research is needed on the influence of content personalization in specific channels, to improve customer engagement.  Purpose: This paper seeks to analyse the influence of eCRM content personalization strategies on the consumer engagement performance of email marketing campaigns building upon existing knowledge about the benefits and opportunities of personalization strategies. LÄS MER

  5. 5. Prediction Models for TV Case Resolution Times with Machine Learning

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Borja Javierre I Moyano; [2023]
    Nyckelord :Datasets; Machine Learning ML ; Prediction; Resolution Time RT ; Solve Time; TV Cases; Trouble Tickets TT ; Customer-Related Trouble Tickets Resolution Time; CRM system; BI system; Telecommunications; Dataset; Machine Learning ML ; Prediction; Resolution Time; Solve Time; TV Cases; Trouble Tickets TT ; Kundrelaterade problem Tickets Resolution tid; CRM-system; BI-system; Telekommunikationer.;

    Sammanfattning : TV distribution and stream content delivery of video over the Internet, since is made up of complex networks including Content Delivery Networks (CDNs), cables and end-point user devices, that is very prone to issues appearing in different levels of the network ending up affecting the final customer’s TV services. When a problem affects the customer, and this prevents from having a proper TV delivery service in devices used for stream purposes, the issue is reported through a call, a TV case is opened and the company’s customer handling agents start supervising it to solve the problem as soon as possible. LÄS MER