Sektorns påverkan på HR-chefers digitala upplevelse : En komparativ fallstudie på HR-chefers upplevelse av digitalisering i den offentliga och privata sektorn

Sammanfattning: Background: HR managers are facing new challenges and opportunities related to the impact of digitalization on HR as a function and process. How HR managers, in the public and private sectors, are experiencing digitalization is a missing research field. An experience is based on the individual and can therefore vary. Furthermore, the speed of technology is rapidly changing, and at the same speed the HR managers experience of digitalization can change. This study is about comparing the public and private sectors in relation to digitalization from an HR-manager perspective.  Purpose: To compare HR managers’ experience of digitalization, in terms of opportunities and challenges, in the public with the private sectors.  Method: This study has an inductive approach, using a qualitative research methodology and a comparative case study as the research design. For this study, 8 semi-structured interviews have been executed with HR managers. The study overall adopts an interpretative approach with a constructivist perspective.  Conclusion: The conclusion is that HR managers' experience of digitization in the form of opportunities and challenges includes both similarities and differences within the two sectors. However, the experience is overall positive where digitization is seen as an opportunity. The conclusion also includes that this difference between sectors could possibly be due to a direct influence, for example government regulations and industry, but also an indirect influence, for example war and inflation. Common factors that influenced the experience have also been identified and include the advancement of the HR role, increased digitization and the development of technology.