Sökning: "Jonatan Linden"

Hittade 1 uppsats innehållade orden Jonatan Linden.

  1. 1. Predictive Dialing

    Magister-uppsats, Institutionen för informationsteknologi

    Författare :Jonatan Lindén; [2010]
    Nyckelord :;

    Sammanfattning : An algorithm for predictive dialing in a call center context is examined by simulation, both in an outbound environment, and a blend inbound/outbound environment. Busy factor and abandonment rate is related to different choices of parameters. LÄS MER