Från information till interaktion : En studie om hur en visualiserad digital patientjournal kan påverka patientkonsultationen.

Sammanfattning: Swedish healthcare are in need of radical changes to meet the requirements from both the government and the patients to create organisational working methods that better support the patients through their healthcare processes. Digitalization of patient data has been going on for decades in order to increase participation and understanding among patients in their care processes. However, availability of information does not ensure understanding. Therefore, resources should be devoted to create conditions to enable participation. The purpose of this study is to explore how visualization of patient data in the patient’s journal can affect the consultation in the encounter between the doctor and the patient. Qualitative interviews were conducted with both patients and doctors. The study suggests that a visualized digital journal could represent a educational tool and contribute to a greater understanding between the patient and the doctor, required that it’s features correspond rather comlex visualization. According to this study, greater understanding in the patient would reasonably generate more and different questions than today, which would not necessarily improve the efficiency in the konsultation. According to the study, greater understanding in the patient would reasonably generate more and different questions than today, which would not necessarily improve the efficiency in the konsultation. Furthermore, a visualized patient's journal may influence the salutogenic effect in the care process why demands regarding the way the resource should be used has to be established.