Ledarskap och kommunikation på distans : En studie inom bemanningsbranschen

Sammanfattning: This paper examines how distance work can be done in the staffing industry. The study concentrates mostly on communication between the supervisor and his employees working somewhere else, and also how the geographical distance can affect the working relationship between them. The study is conducted through a case study in a form of inductive perspective. We collected our empirical data through semi structured interviews and then analyzed it by using literature and theories about leadership, communication and commitment. The survey showed that technological communication channels such as text messaging, telephone calls and e-mail are the options an organization in the staffing industry has when communicating. Our study showed that there are weaknesses regarding the communication between leaders and consultants. Misunderstanding is a factor that keeps appearing. The study also showed that lack of personal meetings affected the working relationship between the supervisor and the consultant negativley.