Motivation i städyrket;"Vi är en viktig kugge i ett stort hjul" : En kvalitativ studie om hur städare upplever sin motivation i arbetet

Sammanfattning:

The purpose of this qualitative study was to investigate cleaners and their motivation. This staff belongs to a low status occupation and is burdened by stereotypical preconceptions and is, in terms of research, an underrepresented group. Data were collected through semi-structured interviews with twelve cleaners from four different industries; health care, hotels, private cleaning companies and local government activities. Descriptive phenomenological method was used to analyze the cleaning staff's life-world, which resulted in three themes: pragmatic attitude, pride and job satisfaction as well as enjoyment and context. The theme pragmatic attitude concerns the reasons to start as cleaners as they initially need to earn their livelihood, have something to do, get access to the labor market, enter the society and they also experience the physical work not only being heavy but also satisfactory. The second theme, pride in the work result deals with the cleaners' awareness that they serve an important function and they appreciate the clean result. They also describe satisfaction in an autonomously work with a lot of responsibility. The third theme, wellbeing and context depicts the motivation in interaction with many people of different customer and job categories, the positive in achieving a difference and the appreciation and trust they get in return.This study also suggests that the profession of the past ten years developed positively from an invisible position to a professional group as they now can work during daytime, concurrently with other operations, which is described as an acknowledgment from the nearest executives and the organization on a management plan.