Bakom kulisserna på Migrationsverket : En kvalitativ studie om handläggarnas uppfattning av den psykosociala arbetsmiljön.

Sammanfattning: Due to stress, the workplace is a setting where actions of health promotion are of great importance in the perspective of public health. Stress is caused by heavy workload, low control of organizing their tasks and lack of support from colleagues and supervisors. This can lead to cardiovascular disease, depression and insomnia. Due to the health problems that this causes, it is important to examine how senior immigration offices perceive their psychosocial work environment. The aim of this thesis is to examine how the senior immigration offices at the Migration Board perceive their psychosocial work environment. The study is based on a qualitative approach with deductive content analysis and the data has therefore been collected through interviewing six people based on a semi-structured interview guide. The result has shown that the senior immigration offices are pleased with their work environment and that their workload is constantly changing. Lack of support from their team leader and manager has been identified and was also required to be improved. They also feel that lack of development opportunities and low participation and influence affect their job satisfaction. A discussion was hold due to how the senior immigration officers perceived their work environment in contrast to previous research. The finding in the conclusion indicates that it is a request and a need for improved communication skills and leadership within the department.