Första linjens chefer, administration och New Public Management : En studie av New Public Managements inverkan på första linjens chefers administrativa arbete i vården

Sammanfattning: Title: First line management, administration and New Public Management   Level: Final assignment for Bachelor Degree in Business Administration, 15hp. Author: Patrik Jansson & Victor Holmlund Supervisor: Pär Vilhelmson, Kristina Mickelsson & Elena Ahmadi Date: 2015 - May   Aim: The purpose of this study is to increase the understanding of how first line management in public organizations is effected by New Public Management related reforms and how they handle related administrative tasks.    Method: The study is based on a deductive and qualitative methodology. We conducted 10 semi-structured interviews with first line managers in Swedish public healthcare organizations. A result is reached by a thematically constructed analysis were citations are presented and analyzed.   Result & Conclusions: The study shows through the model that has been used that first line managers are highly affected by administrative tasks that can be linked to New Public Management. The participant managers see these related tasks as important for the organizations and natural in their profession.   Contribution of the thesis: The study contributes with an increased understanding of the managing of first line managers and how it is affected by New Public Management related administration through a perspective that is lacking in previous research. The new perspective gives a nuanced view of the manager’s role as administrators and gives rise to suggestions of future research.   Key words:  New Public Management, Administration, First Line Managers, Healthcare.