Sökning: "Customer Co-Design"

Visar resultat 1 - 5 av 6 uppsatser innehållade orden Customer Co-Design.

  1. 1. The Role of Service Design in Startups: Exploring Potential Benefits and Challenges from Service Designers’ Perspectives

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Viktor Pantazis; Marwan Otrok; [2020-07-23]
    Nyckelord :Service Design; Startup; Lean Startup Method; Value Co-creation; Service-Dominant Logic; Innovation; Service Science; Business Development; Entrepreneurship; Management; Marketing; Design Thinking; Business Model; Co-design;

    Sammanfattning : The rapid and constant changes taking place in the modern business world together with an increased global competition is making it more urgent for companies to introduce innovative offerings at a faster pace. Purchasing decisions by customers are not solely based on function anymore, there is an increasing demand for intuitive and seamless experiences from the products and services that they interact with. LÄS MER

  3. 2. From Product to Service : Developing and testing a retail PSS utilising direct to garment printing tocustomise fashion garments

    Master-uppsats, Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Författare :Sophie-Marie Ertelt; Ecaterina Guzun; Mirja Scott; [2018]
    Nyckelord :Product Extension Service; PSS blueprint; Mass customisation; Direct to Garment Printing; Design for Sustainability;

    Sammanfattning : Background - Consumer individualisation is a growing challenge in the fashion industry, yet it is also an area of great potential as well as a way to dampen over-consumption. The potential lays in how fashion brands can find ways to steer consumption towards a circular economy and utilise their platform to create meaningful connections with its consumers. LÄS MER

  4. 3. Ett IT-konsultföretag och dess relation till kunder

    Kandidat-uppsats, Mälardalens högskola/Akademin för innovation, design och teknik

    Författare :Staffan Hjalmarsson; Jonatan Clemens; [2017]
    Nyckelord :open innovation; led users; toolkits; communities; extrem users; etnografiska studier; technology push; market pull; co-design;

    Sammanfattning : Abstract: Title: An It consulting company and its relationship with customers Level: C-examination Bachelor’s degree in innovation, design and technology. IDT, 15hp. LÄS MER

  5. 4. Koll på kunden : Ökad kundorientering i kollektivtrafikplaneringen med service design och co-production

    Magister-uppsats, Mittuniversitetet/Avdelningen för kvalitetsteknik, maskinteknik och matematik

    Författare :Johan Sandevärn; [2016]
    Nyckelord :Customer orientation; service design; co-production; co-design; public transport; public transfer; total quality management; Kundorientering; sevicedesign; co-production; co-design; kollektivtrafik; offensiv kvalitetsutveckling;

    Sammanfattning : Att fånga kundens behov och förväntningar är nyckeln till stärkt konkurrensförmåga och ökad lönsamhet. Trots detta är offentliga verksamheter dåliga på att ta till vara på kunden och dennes erfarenheter och kunskap som en resurs i kvalitetsförbättringsarbetet. I januari 2012 trädde den nya kollektivtrafiklagen i kraft i Sverige. LÄS MER

  7. 5. Value co-creation in the B2C context : An investigation of retailers’ and customers’ collaboration

    Master-uppsats, IHH, Centre of Logistics and Supply Chain Management

    Författare :Tone-Lise Osnes; Annika Schmitz; [2012]
    Nyckelord :value co-creation; co-design; interaction; motivators; outcomes;

    Sammanfattning : Problem: In today’s business markets companies are faced with new challenges occurring from globalization, new technologies, deregulation, blurring borders between industries, and outsourcing which change the competitive environment in the market. To deal with these challenges organizations are forced to look for new and innovative ways to differentiate themselves from competitors and to satisfy customers’ demands for more customized products and services. LÄS MER