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1. 1. Lean Healthcare in the Emergency Ward of Sahlgrenska Hospital

   Magister-uppsats, Högskolan i Borås/Institutionen Ingenjörshögskolan

   Författare :Ashkan Mohajeri Naraghi; Uday Pavan Ravipati; [2009]
   Nyckelord :lean healthcare; value stream mapping;

   Sammanfattning : Customer satisfaction in healthcare organizations has higher priority than in industrialcompanies because the patient is the customer and the health of patient is the aim. So, amethodology like Lean which can help to increase patient satisfaction is practical and usefulfor implementation in healthcare sectors. LÄS MER