Sökning: "Galina Chugunova"
Hittade 1 uppsats innehållade orden Galina Chugunova.
1. MODELING AND OPTIMIZATION OF CUSTOMER SERVICE SYSTEMS
Kandidat-uppsats, KTH/Matematisk statistikSammanfattning : This project is dedicated to modelling and optimization of a queue system and personnel management in organizations and is designed as a case study of a phone customer service. Customer services have become an important part of the majority of modern business systems thanks to its role as a primary tool for communication between companies and customers. LÄS MER
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