Sökning: "Linn Andersson Karlström"

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  1. 1. The effect of e-service quality on customer's e-satisfaction in online apparel stores : Within the Swedish context

    Kandidat-uppsats, Jönköping University

    Författare :Linnea Olofsson; Linn Andersson Karlström; [2022]
    Nyckelord :E-service quality; E-S-QUAL; Apparel; E-satisfaction; Online shopping; E-commerce;

    Sammanfattning : In recent years, e-commerce has become an essential part of the global retail framework. The retail industry has undergone an essential conversion due to the rise of the Internet and the ongoing development of digitalization. LÄS MER